Refund & Returns Policy – INTRO BD
1. Eligibility for Returns
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Products can be returned within 7 days of delivery.
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Item must be unused, undamaged, and in original packaging.
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Proof of purchase (invoice/order ID) is required.
2. Non-Returnable Items
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Personal care items
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Digital/downloadable products
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Discounted or clearance items
3. Refund Process
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Once we receive and inspect the returned product, we will notify you.
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If approved, your refund will be processed within 7–10 business days to your original payment method.
4. Exchanges
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Damaged, defective, or incorrect products can be exchanged for the same item (subject to availability).
5. Contact Us
For return or refund assistance, email us at admin@introbd.com.