Terms & Conditions

Terms & Conditions – INTRO BD

Welcome to INTRO BD. By accessing or using our website (https://introbd.com), you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

INTRO BD is an e-commerce platform that provides products and services to customers in Bangladesh.
By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
We reserve the right to update or change these Terms & Conditions at any time without prior notice.

2. Products & Services

We strive to display accurate product descriptions, prices, and images. However, we cannot guarantee that all information is 100% error-free.
All products are subject to availability. We reserve the right to cancel or limit orders at our discretion.

3. Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT).
Payment must be completed through our approved payment methods.
INTRO BD reserves the right to modify product prices at any time.

4. Orders & Delivery

Once your order is placed, you will receive confirmation via email or SMS.
Delivery times may vary depending on product availability and delivery location.
We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

Returns and refunds are subject to our Refund & Returns Policy.
Customers must follow the guidelines provided in that policy for eligibility.

6. User Responsibilities

You agree not to misuse our website for fraudulent activities, spamming, or illegal purposes.
You are responsible for maintaining the confidentiality of your account details.

7. Limitation of Liability

INTRO BD shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our services.
We do not guarantee uninterrupted or error-free access to our website.

8. Intellectual Property

All content on this website, including logos, images, and text, is the property of INTRO BD and may not be reproduced without permission.

9. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes shall be resolved under the jurisdiction of the courts in Bangladesh.

10. Contact Us

For questions about these Terms & Conditions, please contact us:

📧 Email: admin@introbd.com
🌐 Website: https://introbd.com